Passionate About Creating Successful Leaders and Brilliant Experiences
I am an international experience and confidence coach, executive advisor, keynote speaker, and expert on building brilliant human experiences using people-centered design and data analytics.
As a proud self-confessed people data and research nerd, I constantly push to challenge the way we think about the way we approach end-to-end elements of our critical life experiences, including the way we work. I partner with key business decision leaders to take practical approaches to employee experience, leadership coaching, and well-being issues by using data driven approaches to drive solutions and actions.
My style is curious and unapologetic, but always steeped in genuine partnership, empathy, and humor.
I have consulted for several companies including tech start-ups, non-profits, and Fortune 500 companies to help them position their culture and employer value proposition - with a focus on employee experience, organizational listening, employee voice architecture, and people analytics. I apply a data-centric and contextual approach to finding innovative solutions to help with business decision support. I work to help organizations to genuinely listen to their employees and find balance between their culture, employees, and frankly, their bottom line goals.
In addition, I am a professor at Clemson University where I teach Predictive Analytics for the Executive Leadership Doctoral Program for the Department of Management within the College of Business.
I am also a dynamic speaker who coaches organizations, teams, and individuals on reaching their leadership goals through taking control of their voice, space, and energy. I am an advocate for creating balance through well-being and protecting your peace. I make it my mission to help others walk into their Main Character Season – be it for work or for personal transformation or goals.
I am focused on helping individuals and organizations by using people-centered design and research to find new, strategic, and innovative ways to #thinkdifferently about people, technology and work - as well as personal and professional growth through the lens of experience architecture and management.
You can always count on me to tell you the #KOTruths.
....and now some of the other boring stuff about me to get out of the way...
I have over 15 years of experience working and consulting both internally and externally with people data in academic, non-profit, and corporate settings (including Fortune 100 companies). I have a Ph.D in Industrial-Organizational Psychology from Clemson University (go tigers!). I also have certification in People Analytics from M.I.T.
If you can’t find me, I am probably taking a nap or plotting a way to visit a beach, especially in my native country of Trinidad and Tobago.
My coaching method focuses on six major things:
-What this the experience that you actually want to create?
-What are you doing now and why are you doing it this way?
-How can we make this simpler and more efficient?
-How can we challenge ourselves to create something better?
-How can we apply people-centered design into this solution?
-How can the solution balance people, data, technology, and experience?